We've all been on video calls where one of the participants has been having issues with their IT, whether it's a speaker who has lost their notes or a user with poor broadband.

We aim to minimise this in Virtual Venue by making sure there are online hints and tips, comprehensive troubleshooting guides and video instructions. 

Well before the event, we will email instructions to delegates  which help users test their own IT to see if they have any issues.

More than that, though; unlike many online software solutions, we are on hand in person to resolve any technical issues both before and during your event. You, your speakers and your delegates can speak with a real person to get them back on track.